Privacy Policy

I. IMPORTANT INFORMATION AND WHO WE ARE

II. THE INFORMATION WE COLLECT ABOUT YOU

III. HOW IS YOUR INFORMATION COLLECTED

IV. ANALYTICS PROVIDERS & AD SERVERS; ONLINE TRACKING

V. HOW WE USE YOUR INFORMATION

VI. DISCLOSURES OF YOUR INFORMATION

VII. YOUR RIGHTS AND CHOICES

VIII. DATA SECURITY

IX. INTERNATIONAL TRANSFERS

X. RETENTION

XI. QUESTIONS

XII. UNITED STATES REGION-SPECIFIC DISCLOSURES

XIII. ADDITIONAL INFORMATION FOR DATA SUBJECTS IN THE EUROPEAN UNION

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I. IMPORTANT INFORMATION AND WHO WE ARE

A. APPLICATION OF THIS PRIVACY POLICY
This Privacy Policy applies to all information collected or submitted to Sunset Marquis offline, such as when you visit the property, or via our website at sunsetmarquis.com or other online services that are owned or controlled by Sunset Marquis and that post a link to this Privacy Policy (collectively, the “Site”). Note, however, this Privacy Policy does not apply to your use of unaffiliated websites that link to our Site. Once you enter another website (whether through an advertisement, service, or content link), be aware that we are not responsible for the privacy practices of such other websites.

B. PURPOSE OF THIS PRIVACY POLICY
This Privacy Policy aims to give you information on how Sunset Marquis collects and uses your information through your use of the Site, including any information you may provide through the Site when you explore our content such as available villas and suites, request a quote to host an event at our property, or make a reservation to stay in one of our rooms and pay for your booking.

C. CHILDREN
The Site is not intended for children and we do not knowingly collect information relating to children. If Sunset Marquis discovers that it has inadvertently collected personal information from anyone younger than the age of 13, it will delete that information. Furthermore, we do not knowingly “sell” the personal information of children under 16 years old without their affirmative authorization.

D. CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES
We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on the Site. Any such change, update or modification will be effective immediately upon posting on the Site.

It is important that the information we hold about you is accurate and current. Please keep us informed if your information changes during your relationship with us. You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information. If you contact us with changes, we will make good faith efforts to make requested changes in our then-active databases as soon as reasonably practicable. Note, however, that information may persist internally for our administrative purposes and that residual data may remain on backup media or for other reasons.

E. CONTENT FROM AND LINKS TO OTHER WEBSITES, AND SUNSET MARQUIS CONTENT FOUND OUTSIDE THE SITE
The Site may include links to other parties’ websites, plug-ins and applications and certain content on the Site may be hosted and served by other parties that Sunset Marquis does not control. Clicking on those links or enabling those connections may allow other parties to collect or disclose information about you. We do not control these other party’s websites and are not responsible for their privacy statements. When you leave the Site, we encourage you to read the privacy policy of every website you visit.

In addition, Sunset Marquis content may be included on web pages and websites that are not associated with Sunset Marquis and over which we have no control. These other parties may collect data through the use of their own cookies, web beacons or other technology, independently collect information or solicit information, and may have the ability to track your use of their websites and services. Sunset Marquis is not responsible for the privacy practices or the content of any other party.

 

II. THE INFORMATION WE COLLECT ABOUT YOU

We may collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you when you visit our Site or interact with us offline, such as when you visit the hotel. The following are the categories of information we collect and have collected, including in last 12 months:

• Contact Identifiers includes name, billing address, postal address, email address, and telephone numbers.
• Characteristics or demographics, includes zip code, gender, age, country, or income.
• Payment Information, including your payment instrument number (such as a credit or debit card number), expiration date, and security code as necessary to process your payments. This information is processed by our payment processors.
• Commercial or transactions information, including records of products or services you purchased, obtained, or considered, such as hotel and spa reservation details and booking inquiries.
• Technical Information includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology or other unique identifier which is a set of numbers or characters that is assigned to your computer, mobile phone, or other device when you are on the Internet (“Device Identifier”) for any computer, mobile phone, tablet or other device (“Device”) used to access the Site.
• Profile Information includes details about the products and services you purchase or orders made by you, your interests, preferences, feedback, and survey responses.
• Usage Data/Internet activity, including information about how you use our website, products and services, including all of the areas within our Site that you visit or use, and the time of day you visited the Site, among other information.
• Marketing and Communications Information includes your preferences in receiving marketing from us and other companies and your communication preferences.
• Location Information includes non-precise information about your location using a variety of technologies, such as IP address, and connected or nearby Wi-Fi networks.
• Job Applicant Data includes your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions.
• Content includes content within any messages you send to us (such as feedback and questions to customer support).

Information We Infer.

We may infer new information from other information we collect, including to generate information about your likely preferences or other characteristics.

Sensitive Information.

Some of the information we collect may be considered sensitive under applicable law. See additional disclosures in your region for details.

We also collect, use and disclose aggregated information for any purpose. If we combine or connect aggregated information with your information, we treat the combined information in accordance with this Privacy Policy.

 

III. HOW IS YOUR INFORMATION COLLECTED?

We use different methods to collect information from and about you when you access our Site, interact with us online, or interact with us offline, including through:

Direct interactions. You may give us your personal information (including Contact Identifiers, Characteristics or demographics, Commercial or transactions information, Profile Information, and Marketing and Communications Information) by filling out forms, corresponding with us by mail, phone, or email, accessing our Site, or otherwise interacting with us offline. This includes information you provide when you:

• reserve and book a room and use our facilities;
• subscribe to our newsletters or publications;
• request marketing to be sent to you;
• enter a competition, promotion or survey; or
• give us feedback.

Automated technologies or interactions. As you interact with our website, we may automatically collect Technical, Usage/Internet activity, and Location Information about your equipment, browsing actions and patterns. We collect this information by using cookies, web beacons, embedded scripts and other similar technologies. For additional information regarding our use of cookies, please see our Cookie List .

• Cookies – Cookies are data files sent to and stored on the Device you use to view a website. Cookies can be used for many purposes, including to monitor use of our Site, to customize content specific to your interests, and to ensure that you do not see the same advertisement repeatedly. If you choose to disable cookies on your Device, some features of the Site or our content may not function properly.
• Pixels (Web Beacons) are code embedded in a service. There are various types of pixels, including image pixels (which are one-pixel transparent images) and JavaScript pixels (which contain JavaScript code). Pixels are often used in conjunction with cookies. When you access a service that contains a pixel, the pixel may permit us or a third party to collect information from your browser or device, or to drop or read cookies on your browser.
• Embedded Scripts – Embedded scripts are programming code designed to collect information about your interactions with the Site, such as the links you click. The code is temporarily downloaded onto your Device from our web server or a service provider, is active only while you are connected to the Site.

Other sources. We may receive information about you from other sources. For example, if you are on another website and you opt-in to receive information from us, the other website will forward your contact and other information to us so that we may contact you as requested. We also supplement the information we collect with outside records from other sources in order to provide you with information, services or goods you have requested, to enhance our ability to serve you, and to tailor our content to you. We may combine the information we receive from those other sources with information we collect through the Site. In those cases, we will apply this Privacy Policy to the combined information. The following are the categories of sources we collect and have collected information from, including in the last 12 months:

• Business partners that offer co-branded services, sell or distribute our products, or engage in joint marketing or promotional activities. This may include other hotels we are partners with.
• Third party vendors and related parties we work with in connection with receiving analytics, advertising, security, and fraud prevention services.
• Social media platforms with which you interact. For example, when you engage with our content on social media (such as through our brand page or direct messages), we may collect information such as your contact identifiers and any comments you provide. We may also receive additional information from the social media platform that you have authorized the platform to disclose to us. If you publicly reference our Service on social media (such as by tagging us or using a hashtag associated with us in a post), we may use your reference on or in connection with our Service.
• Data providers, such as licensors of private and public databases.
• Public sources, such as information in the public domain.

   

IV. ANALYTICS PROVIDERS & AD SERVERS; ONLINE TRACKING

Analytics. We collect and use information to understand trends, usage, and activities, for example through surveys you respond to and tracking technologies that we incorporate into the Service (such as Google Analytics).

Advertising. We collect and use information to advertise our products and services. Various third parties such as ad agencies, ad networks, publishers, social media platforms, and technology providers may be involved in this process. For example, we place ads on third party publisher websites and social media platforms. These ads incorporate tracking technologies to help serve the ads, measure their performance, detect ad fraud, limit the frequency of ads shown, and provide insights. If you visit our Service after seeing an ad on a third-party service, tracking technologies on our Service help us attribute conversions and determine how effectively we use our ad budgets.

Some of the advertising we engage in may be “targeted advertising,” which is the practice of showing you more relevant or personalized ads based on your activity collected over time and across non-affiliated services. Targeted advertising often involves us incorporating third-party tracking technology into our Service or providing (often hashed) contact or device identifiers to a third party, which then matches common factor between our data and their data (or a partner’s data) to serve ads to you or individuals like you.

 

V. HOW WE USE YOUR INFORMATION

We use the information we collect for business and commercial purposes in accordance with the practices described in this Privacy Policy. Our business purposes for collecting and using information, including in the last 12 months, include:

• to provide you with our Site, rooms and services and respond to your customer service requests;
• to send you information about Sunset Marquis or our products or services, or promotional material from some of our advertisers or business partners,
• to process a booking or transaction you initiate;
• to provide you with information, products or services that you have requested or agreed to receive;
• to process your registration with the Site, including verifying your contact information is active and valid;
• to customize and tailor your experience on the Site, for example, by displaying content that we think you might be interested in;
• to bill you for your stays at the Sunset Marquis’ property;
• to send you offers or information on behalf of our business partners or affiliates;
• to improve the Site, our products and services;
• for compliance fraud prevention and safety, including enforcing our terms of service and this Privacy Policy, protecting our rights privacy, safety, or property and/or that of you or others, and protecting against, investigating or deterring fraudulent, harmful, unauthorized, unethical or illegal activity;
• comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
• to develop and send you direct marketing, including advertisements and communications about our and other entities’ products, offers, Promotions, rewards, events and services;
• to provide you with information about our loyalty program;
• contact you with regard to your use of the Site and, in our discretion, changes to the Site policies or functionality; and
• for other commercial or business purposes at your direction or with your consent or notice.

 

VI. DISCLOSURES OF YOUR INFORMATION

We may disclose non-personally identifiable information, such as aggregated information, in our discretion and without restriction.
We may disclose the information we have collected about you, as disclosed at the time you provide your information, with your consent, as described in this Privacy Policy. We also disclose and have disclosed information, including in the last 12 months, to the following parties:

A. RELATED PARTIES AND AFFILIATES
Sunset Marquis discloses information to its parent, affiliates and related entities (including, without limitation, Raleigh Enterprises, Hollywood Rentals, Raleigh Creative, the Cavatina at Sunset Marquis Hotel, Raleigh Studios, Rosenthal – The Malibu Estate, and File Keepers) for a variety of purposes, including for business, operational, commercial and marketing purposes. Sunset Marquis may, and reserves the right to, disclose your information to any other company that is not presently, but becomes, a Sunset Marquis parent, subsidiary, or affiliate.

B. EXTERNAL PARTIES
Service Providers

We disclose information to service providers in connection with their performance of services to, or on behalf of, the Site. For example, we use a service provider to accept online reservations at sunsetmarquis.com. We contractually prohibit our service providers from retaining, using, or disclosing information about you for any purpose other than performing the services for us. However, these service providers may store or use your information outside of the EU or United States.

Partners or At Your Request or Direction

You may be presented with an opportunity to receive information and/or marketing offers from one or more of our partners or that we disclose your information to another party. If you agree at that time to have your information disclosed, your information will be disclosed to that party (or parties) and will be subject to the privacy policy and practices of that party. For example, if you provide your member number in another party rewards program when making a hotel reservation or make a restaurant reservation using another party’s website that provides rewards, we may disclose information about you and your reservation so you can be credited appropriately. We are not responsible for the privacy policies and practices of other parties, and, if you later decide that you no longer want to receive communications from another party or otherwise do business with another party, you will need to contact that party directly. You also may request, sometimes through your use of another party’s interactive feature or application, that we disclose information about you to that party and we will typically do so under those circumstances. We also disclose information to partners for joint marketing and co-branded emails and advertising.

Administrative & Legal Reasons

We may transfer and disclose information, to other parties to:

• comply with a valid legal inquiry or process such as a search warrant, subpoena, statute or court order, or if in our opinion such disclosure is required by law;
• protect the safety, interests, rights, property or security of Sunset Marquis, you, or any person or party;
• respond to a breach or attempted breach of the security of our Site;
• defend or assert our legal rights pursuant to the Site’s Terms of Use, any policies applicable to the Site, or any other agreement you may have with Sunset Marquis; or
• at the request of governmental authorities conducting an investigation.

We may also use information to identify users, and may do so in cooperation with copyright owners, Internet service providers, wireless service providers, or law enforcement agencies in our discretion. Sunset Marquis may also disclose and transfer your information: (i) to a subsequent owner, co-owner or operator of the Site or applicable database, or of our products or services; (ii) if Sunset Marquis (or any of its affiliated, parent, or subsidiary companies) assigns its rights regarding any of your information to another party; or (iii) in connection with a corporate merger, consolidation, restructuring, the sale of certain of Sunset Marquis’ ownership interests, assets, or both, or other company change, including, without limitation, during the course of any due diligence process. These transfers and disclosures may be carried out without notice to you.

Vendors

We disclose information to vendors for business and commercial purposes, including analytics and advertising technology companies. Vendors may act as our service providers, or in certain contexts, independently decide how to process your information. For more information on advertising and analytics, see the “Analytics Providers & Ad Servers; Online Tracking” section above.

Sweepstakes, Contests & Promotions

We may offer sweepstakes, contests, and other promotions (any, a “Promotion“) that may require registration. By participating in a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness or other indicia of persona in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, your information may be disclosed to other parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfilment, and as required by law or permitted by the Promotion’s official rules, such as on a winners list.

C. BUSINESS TRANSFERS, MERGERS AND ACQUISITIONS
Sunset Marquis may also disclose and transfer your information: (i) to a subsequent owner, co-owner or operator of the Site or applicable database, or of our products or services; (ii) if Sunset Marquis (or any of its affiliated, parent, or subsidiary companies) assigns its rights regarding any of your information to another party; or (iii) in connection with a corporate merger, consolidation, restructuring, the sale of certain of Sunset Marquis’ ownership interests, assets, or both, or other company change, including, without limitation, during the course of any due diligence process. These transfers and disclosures may be carried out without notice to you.

We do not allow our service providers to retain, use, or disclose your information for their own purposes and only permit them to use your information for specified purposes and in accordance with our instructions.

 

VII. YOUR RIGHTS AND CHOICES

This section describes the choices available to you regarding your information.

COMMUNICATIONS

You can opt-out of receiving certain communications from us as follows:

• Emails. To stop receiving marketing emails, follow the unsubscribe instructions near the bottom of such emails, or email us at as set out in the Contact Us section below with the word UNSUBSCRIBE in the subject field of the email. Please note that you cannot opt out of transactional emails.

• Texts and calls. You may opt-out of receiving text messages (e.g., SMS or MMS messages) that we may offer by replying “STOP” to one of our messages or by contacting us at Privacy@sunsetmarquis.com. Please note that your opt-out is limited to the phone number used and will not affect subsequent subscriptions. 

BROWSER AND DEVICE CONTROLS

• Cookies and pixels. You may be able to manage cookies through your browser settings. When you manage cookies, pixels associated with such cookies may also be impacted. Please note that cookie management only applies to our website. If you use multiple browsers, you will need to instruct each browser separately. If you delete or reset your cookies, you will need to reconfigure your settings. Your ability to limit cookies is subject to your browser settings and limitations.

• Preference signals. Your browser or extension may allow you to automatically transmit Do Not Track and other preference signals. Except as required by law, we do not respond to preference signals.
• Third party opt-out tools. Some third parties we work with offer their own opt-out tools related to information collected through cookies and pixels. To opt out of your information being used by Google Analytics, please visit https://tools.google.com/dlpage/gaoptout. We are not responsible for the effectiveness of their tools.
• Industry opt-out tools for targeted advertising. Some third parties we work with are part of the National Advertising Initiative or follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising, which offer their own opt-outs tools for targeted advertising. For details, visit https://www.networkadvertising.org/choices/ and https://youradchoices.com/control. We are not responsible for the effectiveness of their tools.

Region-Specific Choice.

See additional disclosures regarding your rights to exercise choice if you live in the following regions:

· California

· Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia

· Nevada

· EEA, Switzerland, and the UK

 

VIII. DATA SECURITY

Sunset Marquis takes commercially reasonable security measures to help protect your information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your information to those employees, agents, and contractors who have a business need to know. However, please note that transmission over the Internet or wireless networks cannot be guaranteed to be 100% secure; and therefore we cannot ensure or warrant the security of any information we collect. You use our Site and provide us with your information at your own risk.

We have put in place procedures to deal with any suspected information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 

IX. INTERNATIONAL TRANSFERS

The Site is operated in the United States, and Sunset Marquis and our service providers, partners and vendors operate in the United States and other jurisdictions. If you are located outside of the United States, please be aware that any information you provide to us may be transferred to and processed in the United States and other countries. By using the Site, or providing us with any information, you consent to this transfer, processing and storage of your information in countries where the privacy laws may not be as comprehensive as those in the country where you reside or are located.

 

X. RETENTION

We retain information for the length of time that is reasonably necessary for the purpose for which it was collected, and as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

 

XI. QUESTIONS

If you have any questions or concerns regarding our privacy policy or practices, please feel free to contact us via email at Privacy@sunsetmarquis.com.

We can also be contacted by mail at:

SUNSET MARQUIS
Attention: Privacy Policy
5300 Melrose Avenue – 4th Fl. West Office Bldg.
Hollywood, CA 90038

If you have a disability and would like to access this Privacy Policy in an alternative format, please email us at Privacy@sunsetmarquis.com.

 

XII. UNITED STATES REGION-SPECIFIC DISCLOSURES

 

California.

Notice at Collection

For residents of California, at or before the time of collection of your personal information, you have the right to receive notice of our data practices. Our data practices are as follows:

Collection. The categories of personal information we have collected in the past 12 months and the categories sources from which the personal information is collected are set out in the Information We Collect About You section above.

Purpose. The specific business and commercial purposes for collecting and using personal information are set out in the How We Use Your Information section above.

Disclosure. The categories of persons to whom personal information is disclosed, including service providers for business purposes, are set out in the Disclosures of Your Information section above. We disclose the categories of personal information listed in the Information We Collect About You section above to service providers for business purposes.

Sales and Shares. Some of our disclosures of personal information may be considered a “sale” or “share” as those terms are defined under California law. A “sale” is broadly defined to include a disclosure for something of value, and a “share” is broadly defined to include a disclosure for cross-context behavioral advertising. We collect, sell, or share the following categories of personal information for commercial purposes: device identifiers, device information, cookie information, internet activity, non-precise geolocation data, and inferences drawn from any of the above. The categories of third parties to whom we sell or share your personal information include, where applicable, vendors and other parties involved in cross-context behavioral advertising. We do not knowingly sell or share the personal information of minors under 16 years old who are California residents.

Sensitive Data. Some of the personal information we collect may be considered sensitive personal information under California law. We collect, use, and disclose sensitive personal information only for the permissible business purposes for sensitive personal information under the CPRA or without the purpose of inferring characteristics about consumers. We do not sell or share sensitive personal information.

Retention. The criteria used to determine the period of time we retain your personal information is set out in the Retention section above.

Requests

You have the right to exercise choice over your personal information as follows:

Verifiable Requests: You have the right to:

o   Know what personal information we have collected about you, specifically have the right to know the categories of sources from which personal information was collected, the business or commercial purposes for collecting, selling, or sharing personal information, the categories of personal information that we sold, shared, or disclosed for a business purpose, the categories of third parties to whom we disclosed personal information, and the specific pieces of personal information we have collected about you;

o   Correct inaccurate personal information we maintain about you; and

o   Delete personal information that we have collected from you. 

These rights are verifiable rights, meaning that we need to verify your identity before fulfilling them. To exercise any of these rights, submit a request through our form here  (specifying the rights you wish to exercise) or call our toll-free number, 1 (844) 967-1447. We will confirm receipt of and respond to your request consistent with applicable law. To verify your identity, we may require you to confirm receipt of an email sent to an email address that matches our records, provide us with details relating to your history with us, or provide additional information. If we cannot verify your identity, we may deny your request in accordance with applicable law.

Sales and Shares: You have the right to opt-out of us selling or sharing your personal information to third parties. To exercise this right, click here  or turn on a recognized opt-out preference signal, such as Global Privacy Control , in your browser or extension. Please note that when you opt-out through either of the above methods we do not know who you are within our systems, and your opt-out will apply only to information collected through tracking technologies on the specific browser from which you opt-out. If you delete or reset your cookies, or use a different browser or device, you will need to reconfigure your settings. If you want the opt-out to apply to information we have about you in our systems, such as your email address, please also submit a request through our form here  (specifying the right you wish to exercise).

Shine the Light: If you are a customer, you may request (i) a list of the categories of personal information disclosed by us to third parties during the immediately preceding calendar year for those third parties’ own direct marketing purposes; and (ii) a list of the categories of third parties to whom we disclosed such information. To make a request, please write us at the email or postal address set out in the Contact Us section above and specify that you are making a “California Shine the Light Request.”

Your rights are subject to exceptions and our retention practices. You have the right not to be discriminated against for exercising any of your rights. To the extent permitted by law, rights requests must be exercised through the applicable designated method listed above. You may make a rights request using an authorized agent. Except for rights requests made by opt-out preference signal, we will require written and signed proof of the agent’s permission to do so and we may verify your identity directly with you.

 

Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Jersey, New Hampshire, Oregon, Texas, Utah, and Virginia.

Data Practices

For residents of Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia, our practices regarding the collection, use, disclosure, and retention of your personal data are set out in the main Privacy Policy above.

Some of our disclosures of personal data may be considered a “sale” under applicable law, which is often defined to include a disclosure for something of value. We also may process your personal data for purposes of targeted advertising. We do not process personal data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers.

Some of the personal data we collect may be considered sensitive personal data under applicable law. We collect sensitive personal data with your consent.

Requests

You have the right to exercise choice over your personal data as follows:

Verifiable Requests: You have the right to:

o   Confirm whether or not we are processing your personal data, and in some regions, confirm the categories of personal data we have processed;

o   Access your personal data;

o   Correct inaccuracies in your personal data;

o   Delete your personal data;

o   Obtain a copy of your personal data that you previously provided to us in a portable and readily usable format

If you are an Oregon resident, you also have the right to obtain a list of the specific third parties to which we have disclosed personal data.

If you are a Delaware resident, you also have the right to obtain a list of categories of third parties to which we have disclosed your personal data

These rights are verifiable rights, meaning that we need to verify your identity before fulfilling them. To exercise any of these rights, submit a request through our form here  (specifying the rights you wish to exercise). We will confirm receipt of and respond to your request consistent with applicable law. To verify your identity, we may require you to confirm receipt of an email sent to an email address that matches our records, provide us with details relating to your history with us, or provide additional information. If we cannot verify your identity, we may deny your request in accordance with applicable law.

Sales and Targeted Advertising: You have the right to opt-out of us selling your personal data or processing your personal data for purposes of targeted advertising. To exercise this right, click here  or turn on a recognized opt-out preference signal, such as Global Privacy Control, in your browser or extension. Please note that when you opt-out through either of the above methods we do not know who you are within our systems, and your opt-out will apply only to information collected through tracking technologies on the specific browser from which you opt-out. If you delete or reset your cookies, or use a different browser or device, you will need to reconfigure your settings. If you want the opt-out to apply to information we have about you in our systems, such as your email address, please also submit a request through our form here (specifying the right you wish to exercise).

Consent: You have the right to revoke consent previously given to us for the processing of your personal data. To revoke consent, write us at the email or postal address set out in the Contact Us section above (specifying the consent you wish to withdraw). If you withdraw consent, you may not be able to receive certain services related to that consent.

Your rights are subject to exceptions and our retention practices. You have the right not to be discriminated against for exercising any of your rights. To the extent permitted by law, rights requests must be exercised through the applicable designated method listed above. You may make a rights request using an authorized agent. Except for rights requests made by opt-out preference signal, we will require written and signed proof of the agent’s permission to do so and we may verify your identity directly with you.

You have the right to appeal our decision in response to your request. To appeal, please write us at the email or postal address set out in the Contact Us section above and specify what you wish to appeal. We will review and respond to your appeal in accordance with applicable law. If we deny your appeal, you may submit a complaint to your Attorney General as follows:

For Colorado residents: https://coag.gov/file-complaint/

For Connecticut residents: https://www.dir.ct.gov/ag/complaint/

For Delaware residents: https://attorneygeneral.delaware.gov/fraud/cmu/complaint/

For Iowa residents: https://www.iowaattorneygeneral.gov/for-consumers/file-a-consumer-complaint/complaint-form

For Montana residents: https://dojmt.gov/office-of-consumer-protection/consumer-complaints/

For Nebraska residents: https://www.nebraska.gov/apps-ago-complaints/

For New Hampshire residents: https://www.doj.nh.gov/citizens/consumer-protection-antitrust-bureau/consumer-complaints

For New Jersey residents: https://www.njconsumeraffairs.gov/Pages/Consumer-Complaints.aspx

For Oregon residents: https://justice.oregon.gov/consumercomplaints/ 

For Texas residents: https://oag.my.salesforce-sites.com/CPDOnlineForm

For Utah residents: https://attorneygeneral.utah.gov/contact/complaint-form/

For Virginia residents: https://www.oag.state.va.us/consumercomplaintform

 

Nevada

Nevada residents have the right to opt-out of sale of their information. To make a request, please write us at the email or postal address set out in the Contact Us section above and specify that you are making a “Nevada Opt-Out of Sale Request.” Your rights are subject to exceptions and our retention practices.

 

XIII. ADDITIONAL INFORMATION FOR DATA SUBJECTS IN THE EUROPEAN UNION

A. PERSONAL DATA

References to “information” or “data” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.

B. LEGAL BASES FOR PROCESSING PERSONAL DATA

• We will only use your personal data when the law allows us to do so. Most commonly, we will use your personal data in the following circumstances:
• Where we need to perform obligations relating to a contract to which you are a party or to take steps at your request before entering into such a contract.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Our legitimate interests include those related to conducting and managing our business.
• We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
• Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us using the contact information provided above.

C. CONTROLLER
This Privacy Policy is issued on behalf of Sunset Marquis as a controller with respect to personal data collected as you interact with our Site, emails, and advertisements.

D. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances, you can ask us to delete your data: see “EU Data Subject Rights” section below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.

E. CHANGE OF PURPOSE
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis that allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

F. EU DATA SUBJECT RIGHTS
Under certain circumstances, data subjects in the EU may have rights under data protection laws in relation to your personal data as outlined below:

• Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons that will be notified to you, if applicable, at the time of your request.
• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation that makes you want to object to processing on this ground as you feel it affects your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information that override your rights and freedoms.
• Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
• Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please complete this form .

No Fee Usually Required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What We May Need From You

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time Limit To Respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Complaints to Supervisory Authority

EU data subjects may have the right to make a complaint at any time to the supervisory authority for data protection issues. However, we would appreciate the chance to deal with your concerns before you approach the supervisory authority so please first contact us directly to allow us to do so.